Not QUITE a Scam

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Mar 282003
 

You’ve probably seen these before. Something that looks like a bill appears in your mailbox, telling you to renew your subscription to some magazine. They quote the price you’d pay if you bought the magazine at a newsstand every month, and then quote their yearly subscription rate as “only” such-and-so amount. Except if you have the presence of mind to call the subscriptions department of the magazine itself, you’ll find that their subscription rate is far lower than the one offered on this “renewal order.”

A Publisher's Service Exchange ad, pretending to be a bill

On the back are four paragraphs of information. The second one says:

On receipt of this offer you will automatically be enrolled in the American Consumer Publishing Association (ACPA). This membership, a $29.95/year value and is free to you for one year!

No, that second sentence wasn’t a typo on my part—that’s actually what it says. And the paragraph goes on to tell you that you’ll get offers and such. Basically you pay them to send you the kind of mail you normally toss in the trash unopened. What a great deal! …for them.

Many magazines have actually featured articles about these guys. The articles all say that the magazine is not affiliated with PSE, and PSE does not have a contract with the magazine to make these offers. Consumer Reports featured them in “Selling It” in December 2002, mentioning that they have a lot of complaints at the Better Business Bureau. And Track and Field News mentioned that “rogue agencies, when they find they can’t deliver on what they’ve sold you, will offer a substitute product rather than a refund.” They go on to add that you are not obligated to accept a substitute for the item you paid for.

So if you’ve received one of these things, just keep in mind that it’s not an actual bill, and you can probably get a better subscription rate from the magazine itself.

Me, I’m just wondering what the hell they mean when they say they’ll “privacy protect” my name. I guess that means they know they’ve hooked a sucker so they don’t want to sell my information to all the other third-party subscription scamm—er, companies.

Mar 262003
 

And I thought last week was fun.

Over the weekend, Progress Energy installed a new transformer at the office complex where I work. The load being placed on the previous transformer was reaching the limits of its capacity, so they were installing one that could handle the increasing power usage. The old one was removed, a crane lifted the new one into place, everything was hooked up, and the thing was turned on. And smoke commenced to pour out of nearby breakers.

After turning the thing off again, they examined the new transformer and discovered that, instead of a 3-phase 208-volt transformer as required, they had installed a 3-phase 480-volt transformer. A great deal of equipment which had run quite happily on a reasonable 208-volt current was very, very upset to be abruptly exposed to over twice that.

This week, the entire IT staff and a significant proportion of lab directors and quality assurance managers have spent every day testing and diagnosing all the equipment that was in the affected building. No critical data was lost, as those machines were safely powered by our generator for the switchover, but the lab equipment that acquires new data must all be checked and revalidated.

The UPS machines were the hardest hit. Many of their batteries exploded. Their strong cases kept the batteries contained, but now we have square UPS cases filled with lumpy, misshapen batteries. I don’t know about the other guys, but I plan to wear gloves if I have to try and pry them out of there.

Needless to say we are keeping track of all the equipment damaged and all the hours spent on straightening this mess out, and will be billing Progress Energy for it. As, no doubt, will all the other offices in the complex who were affected. I just hope someone yelled at PE a lot. I can think of a lot of work that needs to be doing that isn’t getting done while we’re all fixing this mess.

 

Someone from my cell phone company just called to see how I’m getting on with the new phone.

“Ma’am, I notice your e-mail address is unlisted, may I have your e-mail address?”

“What for?”

“So that we can contact you.”

“You just did contact me.”

“Well, sometimes we send out promotional information about the services.”

“I really don’t want any promotional information about the services.”

I’m sure their promotional information is very interesting and informative, but I’m already swamped with so much input from many, many sources. My goal of late is to reduce the amount of extraneous information that’s coming in. I don’t need it, can’t process all of it, and have to spend time prioritizing what I need to pay attention to and what can be discarded. So if I need promotional information about something, I know where to find their website.

Shopping. Ew.

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Mar 082003
 

I hate shopping.

I hate wandering around different stores, trying to find the thing I want. I know what it is I want, but tracking down which store has something vaguely close to it is time-consuming and tedious. I wind up wearing shoes until they’re falling apart because I hate shopping for shoes. People have speculated that I’m not really a female.

Online shopping is the way to go, for me. You track down what you want in five minutes without ever leaving the house, and they bring it right to your door. Most of the time it’s worth the shipping cost to avoid the aggravation of hunting in four different department store chains who all carry identical merchanidise.

(Note to any lurking spammers: this is not an invitation to send me ads for your online store—unless you want to make sure I never buy anything from it. See The Boulder Pledge.)

Last night I was trying to buy some videos with a debit card. I asked the nice fellow at the register if they took them, and he said yes—so I handed him my combination Visa/debit card. He swiped it and handed me a slip of paper to sign.

“Why do I need to sign something? I thought you could take a debit card.”

“It automatically uses whatever type of card you have.”

“I have a debit card. Did it process it as a debit card, or a credit card?”

“As a debit card. It automatically debits it from your account.”

“Yes, but does it debit it from my credit card account, or from my checking account?”

After some confusion, I figured out what the problem was (although I don’t think he did). When he said “debit card” what he meant was “check card.” He hadn’t realized it was possible to have a credit card that was also an ATM/debit card. So despite my precaution of asking if they took debit cards, I still wind up with a charge to my credit card.

Very annoying. I know there are plenty of people who like to charge everything to credit and then pay it all off at the end of the month. I am not one of those people. I have trouble conceptualizing that the money is actually spent, so I spend it again from the checking account. To avoid this problem I use the debit card as much as possible. This is my system, and it usually works quite well for me. Except when I run into cashiers who don’t realize check cards are not the only option available for things with a credit card logo on them. Not everyone wants a check card. I feel it’s a security issue to have a card that can access my checking account without a PIN. If someone manages to swipe it unknown and run up charges, I’d rather spend the next three months disputing the charges on a credit card than trying to explain to the mortgage company why the check bounced. Apparently that’s just me, since people ringing me up are frequently unable to grasp the idea that what I’m handing them is not a check card.

From now on I’m just going to buy my videos online like everything else.

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