Speaking of drama with Queenie (she is often the source of drama in the office), part of the reason she is so touchy with Freda is that Freda really does know more about accounting, and when Queenie makes mistakes Freda will tell her.
It’s not that Freda picks on Queenie particularly; she tells everyone if she sees them making mistakes. I personally love that—I certainly made mistakes when I first started, being a newbie with little practical experience, and I welcomed feedback that helped me improve. But Queenie seems to feel threatened by it.
Last week Freda gave me a bank statement to reconcile. Five minutes later I brought it back. “The beginning balance is wrong,” I said apologetically. “I think Queenie’s deleted something.”
It’s been a problem for years. We simply cannot seem to get Queenie to understand that she must not delete transactions that have been reconciled. It’s not like you can do this accidentally; if you try to change or delete a reconciled transaction, Quickbooks will pop up a warning saying “That’s a really bad idea, ARE YOU SURE?” But she continues to do it, because she makes mistakes and doesn’t know how else to fix them. Then Freda and I have to go back and re-do whatever she fucked up, so she’s making more work for us as well as herself.
So Freda tried (again) to explain to Queenie that she shouldn’t delete reconciled checks. I don’t know what all was said, but for a little while Queenie was definitely raising her voice—to the extent that the Boss came out to ask what she was yelling about—and afterwards was muttering in Spanish for some time. She really doesn’t like it that Freda knows more about accounting than she does, it undermines her status.